Volkswagen of Grand Blanc Customer Reviews
When you're searching for a trustworthy automotive experience, customer reviews tell the real story. Volkswagen of Grand Blanc is proud to serve drivers throughout the greater Michigan area with a commitment that goes far beyond the typical car-buying process.
As a member of the Al Serra Auto Plaza group of dealerships, we bring over 40 years of automotive expertise and an established reputation for quality vehicles and honest car sales. Our approach centers on one simple philosophy: treating every customer with transparency, respect and genuine care.
Why Grand Blanc VW Drivers Choose Us
What sets us apart isn't just our extensive new Volkswagen inventory or decades of experience -- it's our Best Price Philosophy that eliminates the hassles most people associate with car shopping.1 No Games, No Haggling, No Hassle. We believe negotiating shouldn't be part of your vehicle purchase, which is why we provide you with our best price upfront, saving you time and stress.
Our haggle-free car-shopping experience means you can focus on finding the perfect new or used VW in Grand Blanc Township for your needs without worrying about hidden fees or surprise costs. This transparency in pricing has earned us loyal customers throughout Michigan and beyond, who appreciate knowing exactly what they're paying from day one.
Beyond sales, we offer comprehensive auto service including an on-site auto body shop equipped to handle everything from paintless dent repairs to windshield replacements and collision work. This means you can turn to our collision center for more exhaustive VW repairs, making us your complete automotive solution.
What Grand Blanc Customers Say About Our Sales Team
Our sales approach focuses on building relationships, not pressure tactics. Customers consistently praise our team for going above and beyond to ensure satisfaction throughout every step of the vehicle purchase process:
- "The team worked hard to ensure my satisfaction through the trade in process and leasing of a new vehicle that is perfect for me and my family. Thank you!!" – Rick K. (Google Review)
- "My experience with our salesman at Al Serra Volkswagen was exceptional. He was by far the best car salesman I have ever had which I have had a lot of cars. He was friendly went way beyond to secure the best loan and price I am just so appreciative for his help." – Ann S. (Google Review)
- "Wonderful car buying experience. I first went to another dealer and was very unhappy with their actions and knowledge. I then came to Volkswagen of Grand Blanc (Al Serra) and was amazed at the difference… They immediately offered me a better price than the 1st dealership I tried. Needless to say, I was pleased. In addition, they valued my trade significantly higher than the first dealership (As it should have been). They gave me everything I wanted and topped it off with friendly, wonderful service. Definitely recommend anyone considering a new VW to make the drive to Grand Blanc." – D. Smoke (DealerRater)
Service Excellence That Keeps Customers Coming Back
Our Grand Blanc VW service department reflects the same commitment to transparency and customer care that defines our sales process. From routine maintenance to complex repairs, we treat every service visit as an opportunity to exceed expectations.
- "Best dealership around. Our service team members are one of a kind. Very caring and willing to go the extra mile to service their customers. Wouldn't go anywhere else in Michigan to get my VW serviced." – Cyndi M. (Google Review)
- "Great customer service. I requested a quote for tires. They answered all my questions and in one call I scheduled my appointment. They communicated with me when my vehicle was ready." – Maria V. (Google Review)
- "Wonderful experience all around, I'll most definitely be driving the hour down to Grand Blanc instead of the dealership only 25 mins from me. Our service team was beyond helpful in answering my thousand questions, ensuring my vehicle was towed safely and arrived to the lot without a problem. They were able to get me in next day for a diagnostic of my VW and the problem was fixed same day all under warranty with an added oil change I requested as service. Having to potentially wait over a month at one dealership turned into less than a day's wait at Al Serra! Thank you!" – Megan L. (Google Review)
Experience the Al Serra Difference
For over four decades, the Al Serra Auto Plaza has built its reputation on putting customers first. This legacy of excellence continues at Volkswagen of Grand Blanc, where we combine small-town hospitality with big-dealership resources.
Ready to see why our customers consistently recommend us to friends and family? Contact us today to schedule your visit or learn more about our current inventory and services.
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1 See dealer for details.